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Insurance & Payments

Find a payment solution that works for your budget.

We require full payment at the time of service. Please call us if you have questions about our accepted forms of payment.

Accepted Forms of Payment

  • Visa
  • MasterCard
  • American Express
  • Discover Card
  • Cash
  • Personal checks (with proper identification)
  • Pet insurance (see below)
  • CareCredit (see below)
  • Scratchpay (see below)

Insurance Options

Pet insurance works well in cases of injury and illness. Pet insurance premiums are typically paid on a monthly basis and can be used to help offset some of your pet’s treatment costs.

When using pet insurance, payment is due when services are rendered and then your insurance company will reimburse you if applicable.

If you're looking for a pet insurance provider, we suggest checking out Trupanion, ASPCA Pet Insurance, Nationwide Pet Insurance, PetPlan, or Pawlicy Advisor.

Trupanion

We submit claims directly through the Trupanion Express portal for clients who have Trupanion pet insurance. This allows Trupanion to pay us directly, so the pet owner only needs to cover their portion of the bill. The entire process is completed during the appointment.

CareCredit

CareCredit is a healthcare credit card designed to help you pay for your pet’s health and wellness over time instead of having to pay for everything all at once.

Your CareCredit card can be used for a variety of veterinary procedures, including:

  • Exams
  • Spay and neutering
  • Dental cleaning
  • Parasite control and prevention
  • Medication
  • Vaccinations
  • Surgical procedures
  • And more

Learn more at CareCredit.com.

Scratch Pay

A veterinary loan company, Scratch Pay is not a credit card. Scratch Pay can be easily done from any smartphone, after a treatment estimate from Shiloh Animal Hospital has been provided. Apply now at scratchpay.com.

Book Appointment (919) 825-1000

"I can only say that this group is totally AWESOME!!!! I have known Dr. Alley for probably 20+ years, and she is the best vet that my fur babies have ever had. We all love her so much that we followed her from Bowman Animal Clinic in Raleigh. She is so knowledgeable and uses the current treatments and techniques. The staff is always so caring, attentive, professional, and fun. It is a very clean environment, with the most up-to-date equipment. The atmosphere and staff are so calming even under the worse-case scenarios, and I know that firsthand on several occasions. Choosing them is the best decision you could make when it comes to caring for your fur babies! They actually spoil them!!!!!!"

Karen F.

(919) 825-1000 Appointments
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